Feedback & Support

We always aim to get things right, but if something hasn't met your expectations, we'd really like to hear from you so we can make it better. If it's a produce or product issue then kindly approach your Hubster.

Please email us at support[at]boxdivvy.com.au with a brief overview of your feedback, along with your Hub and account details if possible. This helps us look into things quickly and thoroughly.

Acknowledgement of your email should happen generally within five working days. Every effort will be made to resolve the issue within one month of date of receipt.

We appreciate you letting us know.